AluaSoul Ibiza - Es Cana

United States of America

Rachel

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Perfect getaway to soak up the sun and truly relax!

Loved the hotel pool, beautiful rooms (we had an ocean view from the balcony corner which was gorgeous!), and close proximity to the beach! Everything feels very clean, relaxing, and calming. Staff are extremely helpful and quick to respond to any requests. Various fun events onsite such as trivia and evening music.

Wish there would have been a bit more variety in the food and beverage options, particularly in the non-alcoholic drink department (more than one mocktail option would have been great). Depending on room location you may end up with noise pollution from an adjacent bar, but it was fine most nights.

United Kingdom

John

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Great hotel with great staff.

Clean, spacious, lots of sun beds, staff very friendly, wine very good

More variety on food day to day especially desserts. Weak alcoholic spirits.

United Kingdom

Rosalind

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Amazing staff, great location, food poor and needs much improvement.

The staff are definitiely this hotel's best asset. Nearly all staff from reception to restaurant to bar were very friendly and smiley and did their best to make our stay as enjoyable as possible. No shortage of places to sit in all areas. We had a seaview suite and loved the sunbeds on the balcony. Beds very comfortable

Food in this hotel is not good and if food is of high importance we cannot recommend. Salads which I usually enjoy on holiday are limited with only cheap ingredients ie lettuce, tomatoes, carrot, sweetcorn, some mixed pasta but rarely prawns, salmon, avocado. Hot dishes again were fewer than other hotels we have been to of this level. Basic and lacking flavour and not great to put together, in general disjointed. If you like chips and pizza it's a thumbs up. Deserts fairly standard for spanish hotels. although cheese was not good quality and a good manchego and blue cheese would have been much appreciated together with grapes. Breakfast was better and freshly made omelettes were a nice addition. We had good communication with the hotel guest experience manager, Jasmin, who was charming and very helpful and after various complaints and discussions things did improve, however we were only there for 4 days and if it had been more we would have had to eat out regularly as just not good enough as far as we were concerned.

United Kingdom

Mie

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Knock knock knock...

The hotel is great overall. The swimming pool area is exceptionally good, with lots of sun loungers to cater for all the guests. Pool bar and staff were great too. Excellent music by the pool with DJ. Breakfast was OK, decent selection, but not the best I have had. Could be extended to 11am rather than only 10.30am.

On our last day we were abruptly woken at 8am by our door slamming shut. We firstly thought we had been burgled. We checked to see if we still had all our cash, cards etc. Then realised it must have been the cleaner entering without knocking. At roughly 9.30am we were again rudely woken to find the same thing happening again. No knocking, just our door being slammed open and shut. When we returned from breakfast and were packing our bags to vacate the room, again the cleaner entered our room without knocking. This time we saw her and she apologised and left. This is totally unacceptable and breach of our primacy. We had paid for the room until noon and no-one should enter the room until that time. The reception manager Jasmine did apologise profusely and offer us a free lunch in the buffet restaurant. Which was a nice gesture. The fact still remains, that we felt so violated and thought someone had been into our room and had stolen our belongings, while we were asleep. We woke up and had absolutely no idea what was going on, except hearing our door slam shut behind someone (being in a pits black room!) Not a nice way to wake up when you are on holiday. Maybe the cleaners are working too hard and can't get through the workload, with the little time they have for each room...I don't know! But a system must be put in place ????

United Kingdom

Price

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Great stay for a short time

Very modern and clean

Nothing

United Kingdom

Stuart

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Beautiful hotel, lovely food and lots of it, nice views, very relaxing around the pool area and good service.

- bed size was amazing - view was lovely - really good aircon - near the beach - very clean - working lifts - lovely views from the corridors - spacious

- The open plan bathroom was a massive no for us and would put us off staying again. There is no privacy and you can hear everything. - hundreds of wasps at the outside bar - evening entertainment was so disappointing, we would just start enjoying it and it would be over after 60 minutes. It should be on until at least midnight as you would make a lot more money that - from 11pm all inclusive has to pay for drinks

Poland

Marcin

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

I can recommend this hotel

We've spent 11 days in this hotel and we are frequent travellers (6-10 hotel stays / Year). Surely my evaluation is subjective, because is mine, while almost 30 Years I am working in Quality, so feedback is a gift, - can help hotel staff and other quests. Location- perfect. Direct close to promenade, beach, buss/taxi station. Waterpools- very nice and different, with daily control of water quality , clean etc. Number of sunbeds- not so bad, but some number more would be helpfull. Good approach is that when lifeguard finish his work at 06:00p.m. pool can be reasonably used for some time more. Rooms comfortable and extremely clean. A bit salted water used in showers. Small fridge and efficient AC. Each meals (breakfast, lunch, dinner)- well prepared, many options, additional proposals each few days- appreciated. Mrs Rose- well manage even tough situations- respect! Small general remarks- see below. Reception- very helpfull- good approach- they go personally to check what is going on.

Some points for improvements: 1. All Inclusive drinks in Kentya pool bar- apart the colour there is no difference between them in taste and they are far from original taste of so named drinks. Staff is working hardly in pool and are very polite, while due to quality of substitute alcohols used, final results is for me unacceptable. 2. Animation- two thinks. Those subcontracted externally- interesting and nice (live music, acrobatics etc). Those offer internally by hotel hired person (a lot of hair frisoure men)- big mistake. Apart start a music playlist and give (sometimes) ball into pool- he did absoluely nothing. In my opinion- waste money by hotel management. 3. Music on pool- 90% is good for clubbing- same looped sounds. This hotel is dedicated for adults only, mainly guests are from UK, Germany, ave age 45+ with range 28-65+. So- club music is not the best for those group of people, is only the easiest to play by animator. My proposal- more latino, more UK music expected by target guests group. 4. Nubium restaurant- one dinner a'la carte is offered per all inclusive stay - it is nice. Dishes are well prepared, while due to waiter's mistake we had to finish dinner before dessert. Problem is not a small desert, but destroy of nice atmosphere, what was expected- point for improvement. In so good hotel expecations are also high. 5. A really very wide and good offer of meals as I pointed above- for me- only (maybe not) for me- please consider to add white quark cheese :-).

United Kingdom

Dinesh

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Nice place but could do better.

Location and ease of access.

Food was bland and repetitive. No real daily menu changes considering it’s an adults only if want more. Two of the party appear to have been spiked so watch the drinks and no they were not drunk or drinking irresponsibly

United Kingdom

Diane

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

super

this is my fifth time at the hotel and find the staff, facilities and location superb however with a few minor changes the food could be excellent !!

food could be improved with choices ie more toppings for omelets and pasta etc ! why does all inclusive end at 11 ?

United Kingdom

Katie

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Lovely hotel, next time take earplugs.

Clean throughout, very friendly staff, nice selection of food through out the day and great view of the sea.

Woken up each morning around 5:30pm with dustbin collections. Walls between rooms were very thin so I could hear the TV from the room next door when sleeping.

United States of America

Rachel

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Perfect getaway to soak up the sun and truly relax!

Loved the hotel pool, beautiful rooms (we had an ocean view from the balcony corner which was gorgeous!), and close proximity to the beach! Everything feels very clean, relaxing, and calming. Staff are extremely helpful and quick to respond to any requests. Various fun events onsite such as trivia and evening music.

Wish there would have been a bit more variety in the food and beverage options, particularly in the non-alcoholic drink department (more than one mocktail option would have been great). Depending on room location you may end up with noise pollution from an adjacent bar, but it was fine most nights.

United Kingdom

John

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Great hotel with great staff.

Clean, spacious, lots of sun beds, staff very friendly, wine very good

More variety on food day to day especially desserts. Weak alcoholic spirits.

United Kingdom

Rosalind

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Amazing staff, great location, food poor and needs much improvement.

The staff are definitiely this hotel's best asset. Nearly all staff from reception to restaurant to bar were very friendly and smiley and did their best to make our stay as enjoyable as possible. No shortage of places to sit in all areas. We had a seaview suite and loved the sunbeds on the balcony. Beds very comfortable

Food in this hotel is not good and if food is of high importance we cannot recommend. Salads which I usually enjoy on holiday are limited with only cheap ingredients ie lettuce, tomatoes, carrot, sweetcorn, some mixed pasta but rarely prawns, salmon, avocado. Hot dishes again were fewer than other hotels we have been to of this level. Basic and lacking flavour and not great to put together, in general disjointed. If you like chips and pizza it's a thumbs up. Deserts fairly standard for spanish hotels. although cheese was not good quality and a good manchego and blue cheese would have been much appreciated together with grapes. Breakfast was better and freshly made omelettes were a nice addition. We had good communication with the hotel guest experience manager, Jasmin, who was charming and very helpful and after various complaints and discussions things did improve, however we were only there for 4 days and if it had been more we would have had to eat out regularly as just not good enough as far as we were concerned.

United Kingdom

Mie

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Knock knock knock...

The hotel is great overall. The swimming pool area is exceptionally good, with lots of sun loungers to cater for all the guests. Pool bar and staff were great too. Excellent music by the pool with DJ. Breakfast was OK, decent selection, but not the best I have had. Could be extended to 11am rather than only 10.30am.

On our last day we were abruptly woken at 8am by our door slamming shut. We firstly thought we had been burgled. We checked to see if we still had all our cash, cards etc. Then realised it must have been the cleaner entering without knocking. At roughly 9.30am we were again rudely woken to find the same thing happening again. No knocking, just our door being slammed open and shut. When we returned from breakfast and were packing our bags to vacate the room, again the cleaner entered our room without knocking. This time we saw her and she apologised and left. This is totally unacceptable and breach of our primacy. We had paid for the room until noon and no-one should enter the room until that time. The reception manager Jasmine did apologise profusely and offer us a free lunch in the buffet restaurant. Which was a nice gesture. The fact still remains, that we felt so violated and thought someone had been into our room and had stolen our belongings, while we were asleep. We woke up and had absolutely no idea what was going on, except hearing our door slam shut behind someone (being in a pits black room!) Not a nice way to wake up when you are on holiday. Maybe the cleaners are working too hard and can't get through the workload, with the little time they have for each room...I don't know! But a system must be put in place ????

United Kingdom

Price

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Great stay for a short time

Very modern and clean

Nothing

United Kingdom

Stuart

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Beautiful hotel, lovely food and lots of it, nice views, very relaxing around the pool area and good service.

- bed size was amazing - view was lovely - really good aircon - near the beach - very clean - working lifts - lovely views from the corridors - spacious

- The open plan bathroom was a massive no for us and would put us off staying again. There is no privacy and you can hear everything. - hundreds of wasps at the outside bar - evening entertainment was so disappointing, we would just start enjoying it and it would be over after 60 minutes. It should be on until at least midnight as you would make a lot more money that - from 11pm all inclusive has to pay for drinks

Poland

Marcin

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

I can recommend this hotel

We've spent 11 days in this hotel and we are frequent travellers (6-10 hotel stays / Year). Surely my evaluation is subjective, because is mine, while almost 30 Years I am working in Quality, so feedback is a gift, - can help hotel staff and other quests. Location- perfect. Direct close to promenade, beach, buss/taxi station. Waterpools- very nice and different, with daily control of water quality , clean etc. Number of sunbeds- not so bad, but some number more would be helpfull. Good approach is that when lifeguard finish his work at 06:00p.m. pool can be reasonably used for some time more. Rooms comfortable and extremely clean. A bit salted water used in showers. Small fridge and efficient AC. Each meals (breakfast, lunch, dinner)- well prepared, many options, additional proposals each few days- appreciated. Mrs Rose- well manage even tough situations- respect! Small general remarks- see below. Reception- very helpfull- good approach- they go personally to check what is going on.

Some points for improvements: 1. All Inclusive drinks in Kentya pool bar- apart the colour there is no difference between them in taste and they are far from original taste of so named drinks. Staff is working hardly in pool and are very polite, while due to quality of substitute alcohols used, final results is for me unacceptable. 2. Animation- two thinks. Those subcontracted externally- interesting and nice (live music, acrobatics etc). Those offer internally by hotel hired person (a lot of hair frisoure men)- big mistake. Apart start a music playlist and give (sometimes) ball into pool- he did absoluely nothing. In my opinion- waste money by hotel management. 3. Music on pool- 90% is good for clubbing- same looped sounds. This hotel is dedicated for adults only, mainly guests are from UK, Germany, ave age 45+ with range 28-65+. So- club music is not the best for those group of people, is only the easiest to play by animator. My proposal- more latino, more UK music expected by target guests group. 4. Nubium restaurant- one dinner a'la carte is offered per all inclusive stay - it is nice. Dishes are well prepared, while due to waiter's mistake we had to finish dinner before dessert. Problem is not a small desert, but destroy of nice atmosphere, what was expected- point for improvement. In so good hotel expecations are also high. 5. A really very wide and good offer of meals as I pointed above- for me- only (maybe not) for me- please consider to add white quark cheese :-).

United Kingdom

Dinesh

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Nice place but could do better.

Location and ease of access.

Food was bland and repetitive. No real daily menu changes considering it’s an adults only if want more. Two of the party appear to have been spiked so watch the drinks and no they were not drunk or drinking irresponsibly

United Kingdom

Diane

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

super

this is my fifth time at the hotel and find the staff, facilities and location superb however with a few minor changes the food could be excellent !!

food could be improved with choices ie more toppings for omelets and pasta etc ! why does all inclusive end at 11 ?

United Kingdom

Katie

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of AluaSoul Ibiza

Lovely hotel, next time take earplugs.

Clean throughout, very friendly staff, nice selection of food through out the day and great view of the sea.

Woken up each morning around 5:30pm with dustbin collections. Walls between rooms were very thin so I could hear the TV from the room next door when sleeping.

Internet	WiFi is available in public areas and is free of charge.
Parking	No parking available.
Bathroom	Toilet paper, Towels, Slippers, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom	Linen, Wardrobe or closet
View	View
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Balcony, Terrace
Kitchen	Coffee machine, Electric kettle
Room Amenities	Socket near the bed, Clothes rack
Activities	Live music/performance, Themed dinner nights, Beach, Evening entertainment, Entertainment staff
Living Area	Seating Area, Desk
Media & Technology	Flat-screen TV, Satellite channels, Telephone, TV
Food & Drink	Snack bar, Breakfast in the room, Bar, Restaurant, Tea/Coffee maker
Reception services	Concierge service, Luggage storage, Tour desk, 24-hour front desk
Cleaning services	Daily housekeeping
Business facilities	Meeting/banquet facilities
Safety & security	Fire extinguishers, CCTV in common areas, Smoke alarms, Key card access, Safety deposit box
General	Adult only, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Hardwood or parquet floors, Heating, Car hire, Laptop safe, Soundproof rooms, Lift, Ironing facilities, Facilities for disabled guests, Room service
Accessibility	Emergency cord in bathroom, Toilet with grab rails, Wheelchair accessible, Entire unit wheelchair accessible, Upper floors accessible by elevator
3 swimming pools	Opening times, Open all year, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Opening times, Open all year, Sun loungers or beach chairs, Sun umbrellas, Opening times, Seasonal
Wellness	Yoga classes, Fitness, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge, Spa and wellness centre, Solarium, Fitness centre, Sauna
Languages spoken	German, English, Spanish

Check-in	From 15:00
Check-out	Until 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children are not allowed.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Groups	When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods	Cash AluaSoul Ibiza - Adults only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

AluaSoul Ibiza ★★★★

FROM 61,00 (EUR €)

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AluaSoul Ibiza - Adults only | Es Cana | Spain

➤ AluaSoul Ibiza - Adults only | Ibiza

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AluaSoul Ibiza - Adults only

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100% real reviews of AluaSoul Ibiza

Rachel

John

Rosalind

Mie

Price

Stuart

Marcin

Dinesh

Diane

Katie

Rachel

John

Rosalind

Mie

Price

Stuart

Marcin

Dinesh

Diane

Katie

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